Return & Refund Policy
1. Introduction
At Vedasampada, customer satisfaction is our priority. We strive to provide authentic spiritual products of the highest quality. This Return & Refund Policy explains the conditions under which returns, replacements, and refunds may be processed.
2. Eligibility for Returns
You may request a return if:
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The product received is damaged or defective.
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The wrong product has been delivered.
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The item received differs significantly from the product ordered.
To be eligible for a return:
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The request must be made within 7 days of delivery.
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The product must be unused and in its original condition.
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Original packaging, tags, and accessories must be intact.
3. Non-Returnable Items
The following items are generally not eligible for return:
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Used or damaged products after delivery.
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Customized or personalized spiritual products.
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Products damaged due to improper handling by the customer.
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Items purchased during special clearance or promotional sales unless defective.
4. Return Process
To initiate a return:
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Contact our support team with your order details.
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Provide clear photographs of the product if it is damaged or incorrect.
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Once approved, instructions for return shipment will be provided.
Returns sent without prior approval may not be accepted.
5. Refund Policy
Once the returned product is received and inspected:
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Approved refunds will be processed to the original payment method.
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Refund processing may take 5–10 business days depending on your payment provider.
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Shipping charges, if applicable, may not be refundable.
6. Replacement Policy
In cases of damaged, defective, or incorrect products, we may offer:
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Product replacement, subject to availability.
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Refund if replacement is not possible.
7. Cancellation Policy
Orders may be cancelled before they are shipped.
Once an order has been dispatched, cancellation requests may not be accepted.
8. Contact Us
If you have any questions regarding our Return & Refund Policy, please contact us:
Phone: +91 98889 33953
Email: example@gmail.com
Address: India